IQBot™ Chatbot Privacy Notice
When you interact with an IQBot™ chatbot on this website, here's exactly what we collect, why we collect it, and how we protect it. No surprises.
What Is IQBot™?
IQBot™ is an AI-powered chatbot built and configured by AIVI Consulting. It's embedded on client websites to help visitors get answers, book appointments, and connect with the right services — without waiting on hold or filling out a static form.
When you engage with an IQBot™ chatbot, you're interacting with a conversational AI assistant designed specifically for the business you're visiting. AIVI Consulting is the technology provider; the business you're visiting is the data controller for information you share through their chatbot.
What Information IQBot™ May Collect
Depending on how the chatbot is configured for the specific business you're visiting, IQBot™ may collect the following information during your conversation:
- Your name — so we can address you personally and follow up properly
- Email address — to send confirmations, resources, or follow-up communications
- Phone number — if you're requesting a call, appointment, or SMS follow-up
- Service interest or inquiry type — to route your request to the right person or resource
- Appointment preferences — date, time, and service type if booking is enabled
- Conversation content — the questions you ask and responses you provide during the chat
- Basic technical data — browser type, device type, and general session metadata (no personal identifiers)
We only collect information that's relevant to helping you. IQBot™ is not designed to collect sensitive personal information such as payment data, Social Security numbers, or medical records.
Why We Collect It
Information collected through IQBot™ is used solely to:
- Respond to your inquiry or connect you with the right service
- Book or confirm an appointment on your behalf
- Send you a requested resource, lead magnet, or follow-up communication
- Help the business you're visiting understand what visitors need most
- Improve chatbot performance and conversation quality over time
Your information is never sold to third parties. It is not used for advertising, data brokering, or any purpose unrelated to the service you engaged with.
Third-Party Tools & Platforms
IQBot™ is built using industry-leading AI and automation platforms. The following tools may be involved in storing or processing your data depending on the specific chatbot configuration:
| Tool | Purpose | Data Privacy Policy |
|---|---|---|
| Chatling | AI chatbot platform — conversation hosting, flow management, and lead capture | chatling.ai/privacy |
| HubSpot CRM | Customer relationship management — stores contact information when CRM integration is enabled | legal.hubspot.com/privacy-policy |
Note: Not all tools listed above are active on every IQBot™ installation. The specific platforms in use depend on how the chatbot was configured for this website.
How Long We Keep Your Data
Conversation data and contact information collected through IQBot™ is retained for as long as is reasonably necessary to fulfill the purpose for which it was collected — typically the duration of your engagement with the business, plus a reasonable period for follow-up and record-keeping.
If you request that your data be deleted, we will process that request promptly (see Your Rights below). Anonymized, aggregate conversation data may be retained indefinitely for quality improvement purposes — this data contains no personal identifiers.
Your Rights
You're in control of your data. Here's what you can request at any time:
Who do you contact to exercise these rights?
The business whose website you are visiting is the data controller — they are responsible for how your personal information is used, stored, and deleted. Rights requests for access, correction, deletion, or opt-out should be directed to that business using the contact information on their website.
AIVI Consulting is the technology provider that built and configured the IQBot™ chatbot. We do not independently control or manage the personal data you share with a business through their chatbot. If you are unsure who to contact, reach out to the business first — they can coordinate with us if needed.
Cookies & Session Tracking
IQBot™ may use session cookies or browser storage to maintain your conversation state while you're on the page. These are temporary, functional cookies — they expire when you close your browser and are not used for advertising or cross-site tracking.
This website's broader cookie and tracking practices are governed by the site owner's Privacy Policy, separate from this IQBot™ notice.
For data requests (access, correction, deletion, or opt-out):
Contact the business whose website you are visiting. They are the data controller
and are responsible for fulfilling your request. Use the contact information
provided on their website.
For questions about IQBot™ as a technology platform:
Contact AIVI Consulting — the builder and technology provider behind IQBot™:
AIVI Consulting | Washington, DC Metro Area
Email: hello@aiviconsulting.com